Rail operator criticised after person killed on tracks near Peterborough pleas for empathy

Journeys on the East Coast Main Line, which is run by London North Eastern Railway (LNER), were cancelled or delayed after a person was fatally injured at St Neots this morning.

RELATED: Peterborough to London rail services cancelled after person hit by train

LNER shared anonymised screengrabs of the messages they received after announcing delays on social media and encouraged commuters to be kind when facing delays.

The first tweet said: “Incredibly frustrated that I’m on an @LNER train to #London that’s now facing a ‘severe delay# near St Neots due to someone being hit on the line, meaning I’m likely to miss the meeting

that was the purpose of my journey.

“Move the body and let’s move on!”

Another comment added: “If it was their choice just shift them. No sympathy! The impact on other people’s lives is a disgrace.”

LNER took to Twitter to criticise the response. It said: “Do we need to remind people that some poor individual has lost their life? Their suffering and that of their family and friends pales in comparison to your missed meeting. We’ll get you to your destination, their family won’t get them back. #Perspective #MentalHealthMatters.”

A spokeswoman for British Transport Police said: “Officers were called to St Neots station shortly after 9.30am this morning following reports of a casualty on the tracks.

“Paramedics also attended, however, sadly a person has been pronounced dead at the scene. Officers are now working to identify the person and inform their family.

“The incident is not being treated as suspicious and a file will be prepared for the coroner.”