New scheme at Peterborough Tesco stores for people with hidden disabilities

Tesco has begun providing sunflower lanyards at all of its stores in Peterborough.

Monday, 9th December 2019, 5:00 am

The move is one of several to promote disability inclusion for customers and colleagues in 2020.

The sunflower lanyard acts as a discreet sign that the wearer has a hidden disability and could require additional assistance. Tesco colleagues will be able to offer help such as speaking face-to-face to allow lip reading, packing bags and taking them to the customers’ cars, or reading labels for partially-sighted customers.

Every store will display a permanent sign which says that the sunflower lanyard is recognised there.

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Ronnie Pinder (right) and customer Chan
Ronnie Pinder (right) and customer Chan

Alessandra Bellini, Tesco chief customer officer, said: “We work hard to ensure that everyone feels welcome at Tesco and want our stores to be as accessible as possible.”