Coronavirus: Peterborough Post Office offers help to vulnerable customers, Showcase reduces cinema capacity, train refunds offered

Longthorpe Post Office in Thorpe Road made the pledge on Facebook yesterday.

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It posted: “Dear customers, with the spread of COVID-19 we want to help as much as we can.

“As supermarket shelves empty, we would like to extend our help to the most vulnerable local residents.

“If you or anybody you know are having difficulties travelling or are unable to leave the house, please call us on 01733 263560 and we will do our upmost to help.

“We will deliver free of charge so please do not hesitate to contact us. It is a tough time for all of us.

“In the meantime, Longthorpe Post Office is open as usual and we look forward to seeing you all.”

Meanwhile, Showcase Cinemas has revealed it is reducing its capacity by 50 per cent to allow customers to have a space between each other.

And LNER, which runs trains on the East Coast Main Line, including between Peterborough and London, is offering full refunds to passengers.

The rail operator said: “We want our customers to be able to book with confidence. For a temporary period during the coronavirus outbreak, we have made it as easy as possible for you to rearrange your travel plans after directly booking with us.

“We’re removing the standard £10 administration charge to change your ticket to another day or to get a refund if you are no longer travelling.

“If your plans have changed and you want to alter your booking, you can do this easily and for free by contacting our customer services team at [email protected] or by calling 03457 225 333.

“If you buy or have already bought a ticket and want a refund, we’re also making that easier for you too. You can claim a refund online (choose “other” as your reason and put in Covid19 in the text box), by emailing [email protected] or by calling 03457 225 333.

“Our team are on hand to support you.”