There were 284 survey forms sent out. The response rate was 40%, with 115 patients rating their overall experience. Of these, 34% said it was very easy to get through by phone and 45% said it was fairly easy. 13% said it was fairly difficulty and 0% said very difficult.placeholder image
There were 284 survey forms sent out. The response rate was 40%, with 115 patients rating their overall experience. Of these, 34% said it was very easy to get through by phone and 45% said it was fairly easy. 13% said it was fairly difficulty and 0% said very difficult.

The 19 best rated GP surgeries in Peterborough based on how easy it is to contact them by phone

By Ben Jones
Published 11th Jun 2025, 05:00 GMT

Patients in Peterborough have been polled for their opinions on their doctors surgeries.

The latest GP Patient Survey, produced by Ipsos on behalf of NHS England, asked people across the country about what they think about their local GP practice.

The latest results show how patients rated their doctors surgery overall, the choice was very good, fairly good, neither good nor poor, fairly poor and very poor.

They also show how easy patients found it easy to reach their GP practice by phone.

The results below are listed from best to worst.

There were 306 survey forms sent out to patients. The response rate was 32%, with 97 patients rating their overall experience. Of these, 15% said it was very easy to get through by phone and 32% said it was fairly easy. 27% said it was fairly difficulty and 14% said very difficult.

5. Thorpe Road Surgery

There were 306 survey forms sent out to patients. The response rate was 32%, with 97 patients rating their overall experience. Of these, 15% said it was very easy to get through by phone and 32% said it was fairly easy. 27% said it was fairly difficulty and 14% said very difficult. Photo: David Lowndes

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There were 329 survey forms sent out. The response rate was 34%, with 113 patients rating their overall experience. Of these, 15% said it was very easy to get through by phone and 22% said it was fairly easy. 28% said it was fairly difficulty and 18% said very difficult.

6. Boroughbury medical centre

There were 329 survey forms sent out. The response rate was 34%, with 113 patients rating their overall experience. Of these, 15% said it was very easy to get through by phone and 22% said it was fairly easy. 28% said it was fairly difficulty and 18% said very difficult. Photo: David Lowndes

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There were 788 survey forms sent out. The response rate was 17%, with 132 patients rating their overall experience. Of these, 15% said it was very easy to get through by phone and 20% said it was fairly easy. 18% said it was fairly difficulty and 25% said very difficult.

7. Thistlemoor Medical Centre

There were 788 survey forms sent out. The response rate was 17%, with 132 patients rating their overall experience. Of these, 15% said it was very easy to get through by phone and 20% said it was fairly easy. 18% said it was fairly difficulty and 25% said very difficult. Photo: David Lowndes

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There were394 survey forms sent out. The response rate was 27%, with 108 patients rating their overall experience. Of these, 14% said it was very easy to get through by phone and 29% said it was fairly easy. 24% said it was fairly difficulty and 17% said very difficult.

8. Hampton medical centre

There were394 survey forms sent out. The response rate was 27%, with 108 patients rating their overall experience. Of these, 14% said it was very easy to get through by phone and 29% said it was fairly easy. 24% said it was fairly difficulty and 17% said very difficult. Photo: David Lowndes

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