Patient satisfaction with GP surgeries has slumped considerably in the past year across England, results of an official NHS survey show.
The latest GP Patient Survey, produced by Ipsos on behalf of NHS England, asked people across the country about what they think about their local GP practice.
Of those who responded, 72% said they had a good overall experience, down from 83% last year and 82% the year before.
A spokesperson for Ipsos said: “During the pandemic, public attitudes towards the NHS were very positive, and there was some evidence of ‘gratitude bias’ with patients adjusting expectations about care at a time when the NHS was under pressure. However, in the latest results, satisfaction with primary care has fallen significantly.”
The survey contacted 2.5 million people between 10 January and 11 April this year.
Just under 720,000 forms were returned, representing a 29% response rate.
Here we reveal the nine worst ranking GP surgeries in Peterborough, according to the survey.
Practices have been ranked according to the percentage of people rating their overall experience as either ‘very bad’ or ‘fairly bad’.
All of the doctor’s surgeries in this list received over 25% dissatisfaction from patients who took part in the survey.

5. HAMPTON MEDICAL CENTRE
At HAMPTON MEDICAL CENTRE in SERPENTINE GREEN SHOPPING CENTRE, 29% of people responding to the survey rated their overall experience as bad. Photo: Google Maps

6. NEW QUEEN STREET SURGERY
At NEW QUEEN STREET SURGERY in SYERS LANE, WHITTLESEY, 29% of people responding to the survey rated their overall experience as bad. Photo: Google Maps

7. THE GRANGE MEDICAL CENTRE
At THE GRANGE MEDICAL CENTRE in MAYORS WALK, 28% of people responding to the survey rated their overall experience as bad (The Grange Medical Centre was also included in the Peterborough Telegraph's list of Peterborough's best doctor's surgeries for patient satisfaction, with 63% of people who took part in the survey describing their experience as 'very good' and 'fairly good'. A further 9% of participants described their experience as 'neither good nor bad'.) Photo: Google Maps

8. OCTAGON MEDICAL PRACTICE
At OCTAGON MEDICAL PRACTICE, 26% of people responding to the survey rated their overall experience as bad. Photo: StockPhotoPro - stock.adobe.com

