Coronavirus: New helpline for relatives of Peterborough and Hinchingbrooke Covid-19 patients
North West Anglia NHS Foundation Trust has set up a new helpline dedicated to providing updates to the relatives of patients who are admitted to either Peterborough City or Hinchingbrooke hospitals during the Covid-19 pandemic.
The phone line will be available to relatives with loved ones on Critical Care, Ward B6, Ward B7, Ward B12 and Ward B14 at Peterborough City Hospital and Critical Care, the Medical Short Stay Unit and Birch Ward at Hinchingbrooke Hospital.
The helpline number is: 0800 052 1042 and will be open 8a to 7pm, seven days a week.
Families are being asked to identify one person to be the point of contact who can ring for updates then share the information with the rest of the family.
Jo Bennis, chief nurse at the trust, said: “We know that this is a worrying time for families, especially when they aren’t able to visit their loved ones in hospital. We hope that this dedicated helpline will allow them to get regular updates on their relative and help ease their concerns.
“We would like to thank families for their understanding during this difficult time.”