Peterborough residents asked share views on GP services during Covid

The way people access their GP services has shifted because of Covid-19 and, while the move to online bookings, video and phone consultations has kept services running, tens of thousands of people across England have struggled to contact or see a local doctor over the last year.

A new report from health and care champion Healthwatch England highlights the experiences of 200,000 people, including those in Cambridgeshire and Peterborough.

And it shows that while some people have continued to have positive experiences of accessing care from their GP surgery, the switch to digital has created problems for older patients, disabled people, those affected by homelessness and on low incomes, and people whose first language is not English.  

A national review of GP access arrangements is now being called for as the country rebuilds after Covid-19.

Healthwatch Peterborough listens to what people like about local health and social care services and what could be improved. These views are then shared with the decision-making organisations.

Residents can share their views online at https://www.healthwatchpeterborough.co.uk/share-your-views or call Healthwatch on 0330 355 1285.