Hospice gets top marks

The Care Quality Commission has found the quality of care provided by East Anglia's Children's Hospices (EACH) is outstanding.

Sunday, 10th July 2016, 11:00 am
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EACH provides care and treatment to children and young people, aged between 0 and 19 years who have a life-threatening illness or condition.

Inspectors found staff at the Cambridgeshire hospice were caring and compassionate and people were being provided with safe, responsive, caring, effective and well-led care.

Rob Assall-Marsden, CQC’s Head of Inspection for Adult Social Care in the central region said: “The young people inspectors met were happy at the hospice and were relaxed and comfortable with the staff.

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“The service had received numerous compliments about the care and support provided to young people and their families. Parents told us how much the care and support provided by the hospice staff meant to them, their child and their extended family. The service had a very strong person-centred culture. Everything was based on the needs, wishes and goals of the individual child and their family. The staff team strived to give each child the best life, and if and when it came to it, the best death they could have.”

Tracy Rennie, EACH Director of Care, said: “The entire EACH Cambridgeshire team, from members of our care staff through to volunteers and our facilities and admin staff, all deserve huge congratulations for this significant achievement.”