Delays to mail delivery expected in Peterborough as a number of Royal Mail staff forced to self-isolate

Peterborough residents can expect delays in receiving their mail due to a number of staff members being forced to self-isolate.

By Ben Jones
Tuesday, 16th March 2021, 11:10 am
A number of staff members at the Orton Southgate Delivery Office are self-isolating.
A number of staff members at the Orton Southgate Delivery Office are self-isolating.

The Peterborough Telegraph has been informed that as many of 62 staff at the delivery office on Newcombe Way, Orton Southgate had been asked to self-isolate. This is as a result of a notification from the NHS Test and Trace app following a positive test at the site.

Royal Mail has confirmed that a member of staff at the Orton Southgate office has tested positive for Covid-19 but has not confirmed the number of staff that are currently isolating,

The areas of the city that are the most likely to be affected are the PE2, PE7, PE8 and PE9 postcodes.

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A full deep clean of the site is now set to take place.

A Royal Mail Spokesperson said: “Royal Mail takes the health and safety of its colleagues, its customers and the local communities in which we operate very seriously. There is currently one colleague that has tested positive for coronavirus at Orton Southgate Delivery Office. We wish them a speedy recovery. Some colleagues are also self-isolating via the test and trace app.

“We have carried out an intensive clean of the site and have organised additional cleaning of key touch points and all communal areas. We are keeping the CWU, PHE and colleagues updated.

“Our people are working hard to deliver as comprehensive a service as possible to all our customers in these challenging circumstances.

“Despite our best endeavours, it is possible that some areas may experience a reduction in service levels. We remain grateful to all our customers in these areas for their patience and understanding during this time.”

“Throughout this crisis, every decision we make puts the health of our people and customers first. We have put in place a range of preventive measures to protect both our customers and our colleagues.

“We were the first UK company to put in place social-distancing measures in relation to parcel delivery. We pioneered contact-free delivery. We are temporarily not handing over our hand-held devices to customers to capture signatures. As well as encouraging good hand hygiene, standard ways of working have been revised to ensure that colleagues maintain appropriate social distancing at all times.

“All staff have been briefed about the social distancing measures jointly agreed by local management and the CWU. This has been supplemented with visible reminders such as posters and one-way floor markings.”