New pop up banking services set up in library near Peterborough by TSB

The services - located in Ramsey Library - were started earlier this month, and will support customers with their banking needs such as making payments, getting help with products and services, and assistance with bereavements.

In total 43 pop-ups are spread across the country with 22 in England, 19 in Scotland and two in Wales. The majority are based in locations where it takes TSB customers longer than 20 minutes to travel to their nearest TSB branch. TSB has introduced 100 mobile adviser roles to deliver this new face-to face service, which will offer customers end-to-end access to products and services outside of a branch.

Director, Branch Banking, Carol Anderson comments “Although we’ve seen a significant rise in customers using digital banking, we know accessing banking services and cash remains important to many customers and we’re always looking for innovative and inclusive ways to help them.

“The pop-up service will support our customers in parts of the country where it takes longer to get to a branch. The pop-ups and future access to cash pilot will test demand for these types of services, giving us insight on what more we can do for customers in the future.”

For more information about the services on offer, visit https://www.tsb.co.uk/pop-up/