Virgin Trains apologises for disruption between Peterborough and Spalding after '˜challenging day'

Virgin Trains has apologised for the disruption to commuters travelling between Spalding and Peterborough yesterday (Sunday, November 5).

Monday, 6th November 2017, 12:41 pm
Updated Tuesday, 12th December 2017, 1:02 pm
A Virgin train passing through Peterborough Station on a previous date EMN-150103-190007009

Stranded passengers were upset by the cancelled trains which left them waiting for coaches to arrive to complete the journey.

Virgin said it was a “challenging day” on the tracks with three incidents, including a broken down locomotive near Spalding at 3.30pm, causing delays.

A spokesman for Virgin Trains on the east coast route said: “We experienced a challenging day yesterday. Our people worked incredibly hard to get people home safely and we’d like to apologise to anyone caught up in the disruption who experienced delays.

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“Customers are entitled to a full refund if they were delayed for more than one hour.”

For more on claiming a refund, visit: