Peterborough residents left with no mobile phone signal after mast fire

Fire fighters were called to the blaze just off the A47 last Tuesday (November 10), and since then residents have struggled to make or receive calls.

One resident said: "There is virtually no signal in Wansford at present, and none indoors."

Today a spokesman for EE, one of the operators affected by the problems, said; "We’re aware of an issue affecting some customers in the Wansford area of Peterborough, due to an accidental fire at one of our mast locations. We are taking the required precautions to establish when it is safe to access the site. We apologise for any inconvenience caused while we work to return service.”

The spokesman said EE customers can use the firm's WiFi calling service, which allows them to make and receive calls and texts using a WiFi connection until the network issue is resolved.

Fire crews were called at 11pm on November 10, to find the blaze at the 40ft tall mast.

They spent more than three hours tackling the fire, which was started accidentally.

MORE: Peterborough fire crews face challenging blaze 40 metres in the air