New maps to help partially sighted passengers at Peterborough station

Virgin Trains has worked closely with leading sight loss charity RNIB (Royal National Institute of Blind People) to create RNIB Maps for all eleven stations that it manages on the east coast route - including Peterborough.

The maps provide key information such as the location of platforms, toilets, shops and cafes by using a mix of raised large print, Braille and tactile symbols. They are located close to the station entrances to help travellers with sight loss prepare for their journey more easily.

Kawal Gucukoglu, RNIB Transcription Executive who is registered blind herself and was on hand this week to test out the Peterborough map said:

“I like the fact it’s a map for everyone – there’s not a separate one for people with and without sight loss. It’s very clear to use with good Braille and print lettering. Tactile maps are a great idea and will come in useful for loads of travellers. “

he maps provide key information such as the location of platforms, toilets, shops and cafes by using a mix of raised large print, Braille and tactile symbols. They are located close to the station entrances to help travellers with sight loss prepare for their journey more easily.

Neil Heslop, Managing Director, RNIB Solutions, added: “We’re pleased to have worked with Virgin Trains in finding an effective solution to make the stations they manage more accessible for people living with sight loss. We will continue to work with industry to look at other ways in which people living with sight loss can travel with greater confidence and independence.”

Debbie Ambler, Virgin Trains Programme Delivery Manager, said:

“We are committed to working with partners like RNIB to find new ways to make journeys more accessible and enjoyable for all our customers. The tactile maps at stations across our network allow blind and partially sighted customers freedom and independence when travelling. Both at stations and on board our trains, we encourage our people to go the extra mile to offer brilliant service to all our customers. We also have a dedicated team that disabled customers and their friends and family can contact in advance to plan for their journey.”