Every Peterborough GP practice rated for patient recommendation

Thorney Medical Practice partners Dr Andrew Knights and Dr Simon Richards with  staff at the practice EMN-160322-213921009
Thorney Medical Practice partners Dr Andrew Knights and Dr Simon Richards with staff at the practice EMN-160322-213921009
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Patient satisfaction at every GP practice in the Peterborough area has shown the contrasting levels of approval across the city.

Information available on the NHS Choices website shows that double the number of people would recommend the top-ranked surgery in Peterborough, as opposed to the one ranked bottom.

Top of the list is Thorney Medical Practice, which has surgeries in High Street, Eye, and Wisbech Road, Thorney, and is backed by 95.4 per cent of patients who would suggest to friends and family that they should join.

The practice has 7,782 patients but the figures do not reveal how many people’s opinions have been taken into account.

Dr Simon Richards, a partner at the practice, said: “I’m absolutely delighted, very proud. It’s testament to an enormous amount of hard work and effort from all of our staff.

“I’m very touched that our patients hold us in such high regard. Our practice ethos is to put patients first. We try and run the practice for the benefit of the patients.

“I think we provide a good quality family practice.

“We are a training practice as well and that helps. We have young practitioners who we are training and that keeps us all on our toes.”

A shortage of GPs nationally has seen some practices even stop taking on new patients, but Dr Richards said people who need to speak with a doctor at his surgery are able to do so.

He added: “We pride ourselves on putting very good access to the doctors. Patients will be seen or will have contact with the doctor on the day they contact the practice if they need to.

“It’s about getting the balance right and we think we do. People can book ahead electronically or on the phone so they can plan their lives.”

In contrast to the Thorney Medical Practice, only 47.4 per cent of people would recommend Botolph Bridge Community Health Centre in Sugar Way, Woodston which has 7,061 patients.

The Peterborough Telegraph contacted the community health centre three times. On each occasion the newspaper was told that a request for comment had been passed on to a senior member of staff, but that nobody was available to talk.

The information for all practices is available on the NHS Choices website at http://www.nhs.uk. It is based on responses provided in the GP Patient Survey.

Patients are asked how likely they are to recommend their practice to others.

The survey is sent out twice a year to about 1.36 million adults who are registered with a GP in England.

The list of GP practices included in the sidebar attached to this article are based within 10 miles of Peterborough city centre.

The data for some practices was not available.

A spokesperson for NHS England said: “The GP Patient Survey shows patients appreciate the fantastic job GPs and the wider primary care work force are doing in challenging times.

“The findings also reinforce the case for investing in and strengthening primary care, exactly as we are now doing as we implement the Five Year Forward View.”

How each GP practice ranks

1. Thorney Medical Practice - 95.4% (would recommend)

2. Rainbow Surgery - 94.1%

3. Hodgson Medical Centre - 93.2%

4. Huntly Grove Practice - 90.5%

5. The Deepings Practice - 88.8%

6= The Stanground Surgery - 87.8%

6= The New Queen Street Surgery - 87.8%

8= Thorpe Road Surgery - 86.7%

8= Wansford Surgery - 86.7%

10. Ailsworth Medical Centre - 84.7%

11. Parnwell Medical Centre - 83.8%

12. High Street, Sawtry - 83.6%

13. Dr Banerjee - 82.2%

14. Minster Medical Practice - 79.4%

15= Boroughbury Medical Centre - 76.2%

15= Werrington Branch Surgery - 76.2%

17. Thistlemoor Road, Thistlemoor Medical Centre - 75.8%

18. Old Fletton Surgery - 75.5%

19= Paston Health Centre - 74.0%

19= Werrington Health Centre - 74.0%

21. Yaxley Group Practice - 72.2%

22. The Thomas Walker Surgery - 71.4%

23= Park Medical Centre - 70.4%

23= Jenner Health Centre - 70.4%

25. Nene Valley Medical Practice - 68.7%

26. Hampton Health Hampton Hargate - 66.5%

27. The Grange Medical Centre - 64.5%

28. Westgate Surgery - 64%

29= Burghley Road - 62.8%

29= Dogsthorpe Medical Centre - 62.8%

31. Westwood Clinic - 62.4%

32. Bretton Medical Practice - 60.7%

33. Millfield Medical Centre - 59.9%

34= Church Walk Surgery - 57.5%

34= Welland Medical Practice - 57.5%

36. Orton Bushfield Medical Practice - 53%

37. Botolph Bridge Community Health Centre - 47.4%