Flooding has completely ruined thousands of pounds worth of stock at Oxfam Peterborough, including winter clothing which had been stored away for several months.
The shop was one of four in Bridge Stret to have their basements flooded following a drainage pump failure which also caused nearby Art in the Heart to temporarily shut its doors.
Landlords Peterborough City Council are helping to drain the sewage which became a few inches deep, but it was too late for Oxfam which has had to write off a considerable amount of stock.
Area manager Brian Harley was notified of the damage this morning (Monday, October 12). He said: “We’ve had to make the best of it to keep the shop open.
“Our winter stock has been damaged and is going to be thrown away.
“We are in desperate need for winter stock such as coats and boots to replace what’s been lost. We are hoping to be in a position to start taking donations from late tomorrow or Wednesday.
“We estimate we have lost in the region of several thousand pounds as winter stock is popular. We have been selling it quite well in the last week or so.
“We have had the mat pulled from underneath us. All the stock we have saving up for nine months because it is good stuff we have lost. We will never get back what we have lost.”
Other items to have been damaged include books, boxes of vinyl and toys.
Brian is hoping donations will help the charity make up some of its shortfall from the amount of stock which will be thrown away.
He added: “If anyone is thinking of volunteering now would be a positive time to step forward.”
Staff at the shop had to go across the street to Marks & Spencer to use the toilet because of the flooding.
Shop manager Regan Wells said: “First thing this morning I came in and the lights are off, so I put my foot down and water everywhere.
“Basically everything was underwater and it got worse as the day went on. We have lost a lot of stock but it’s business as usual.”