Peterborough’s Thomas Cook rated outstanding for its apprentice training

Thomas Cook Group's Peterborough base in Bretton.
Thomas Cook Group's Peterborough base in Bretton.
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Holiday giant Thomas Cook has been rated outstanding for its training scheme for staff in the company’s travel shops.

The Peterborough-based company has achieved an outstanding grade in all areas in a recent Ofsted inspection of its UK Retail Apprenticeship Programme.

Some 300 apprentices are taken on each year by Thomas Cook with the firm seeking to recruit 350 apprentices this year.

Ofsted awarded Thomas Cook outstanding grades in all areas of assessment, including outcomes for learners, quality of teaching, learning and assessment and effectiveness of leadership and management.

The programme lasts two years and includes an NVQ diploma in travel services, a technical certificate in travel geography and functional skills in maths and English.

Apprentices work alongside their colleagues in store, learning about all aspects of a sales consultant role in a retail environment.

Pat du Pille, learning and development manager, said, “We are over the moon about achieving an outstanding Ofsted grade.

“It’s fantastic recognition of the learning and development team’s dedication to the programme and towards developing future talent within our business.

“Our apprenticeship programme is a perfect example of providing brilliant career opportunities for young people and we’re opening doors to a hugely exciting industry.

She added: “There’s enough variation within the business for apprentices to fill their entire career if they so choose.”

The apprenticeship programme is expanding into other areas of the business, including the Contact Centre, e-commerce, finance and HR.

Interested applicants can visit for more information.