ANGRY residents who claim they are being “stranded” by their bus service are calling for action.
Residents of Napier Place, Orton Wistow, Peterborough are calling for changes to the Peterborough Citi One service claiming they are often having to wait 40 minutes for a bus which is supposed to arrive once every 10 minutes.
The Citi One service runs from the Orton Wistow to the Werrington Centre via the city centre.
Dennis Drake (78), of Napier Place, said over the last couple of months the service appears to have been dogged by delays and has called for the route to be split in half - with one bus serving Werrington and the other serving the Ortons.
He said: “It’s currently one of the longest routes in the city but it just isn’t working.
“It took me more than two hours the other day to get home from the city centre.
“There are around 60 people who live here and others who live in the area who rely on this bus service, but it’s not just residents who are suffering.
“There are a lot of the people who work over at Lynch Wood who rely on the service as well to get to and from work.
“The service is supposed to run every 10 minutes but most of the time we have to wait half an hour or 40 minutes.
“You feel like you’re standing there waiting forever, then when one does come along it’ll be out-of-service or five will come along at once.
“It’s ridiculous and has been going on for some time now.”
He also said he has complained to both Peterborough City Council and Stagecoach about the service but has had no response about his criticisms so far.
Andy Campbell, managing director at Stagecoach East, said that they would investigate the complaints if specific dates and times could be given to them.
But he said: “When people say to us that there are gaps in a service and buses running together, it’s very useful if they can actually give us dates and times so we can investigate and see if there were any problems.
“General comments about people having to wait half an hour or 40 minutes for a bus doesn’t really help resolve the issues.”