Police in Peterborough are trialling a new appointments system to allow officers to spend more time patrolling neighbourhoods.
At present, victims of crime who call 101 to report a crime are given the option of booking an appointment for an officer to visit their home.
Under the initiative, members of the public will be asked to attend an appointment with an officer at Thorpe Wood or speak to an officer via the telephone or video calling application, Skype.
Cases will be look at on a case-by-case basis and officers will still carry out home visits where necessary.
Area Commander for Peterborough, Superintendent Melanie Dales, said: “We understand people have busy lives and this service will provide flexibility, with appointments from 8am to 10pm seven days a week.
“This initiative will bring the police more in line with other services, such as doctors’ surgeries, and as with the health service our emergency response will be there when required.
“It will allow officers, who use a large proportion of their time travelling across the city to and from appointments, more time to patrol their neighbourhoods.
“Also, by using modern technology such as Skype, we are increasing our efficiency and ensuring we are able to respond to people in a shorter time frame.”